I've made my pledge, the campaign has ended, what now?
Thank you for your pledge and support! Our campaign indeed ended on Nov.14. Following this, there’s a 2-4wk gap until Kickstarter transfers funds to our account. Once that occurs, we fire the production engine up, make some gin, and get goods to you just as quickly as possible.
We’ll be keeping you and the entire backer community updated as we progress throughout the entire process until Monday Gin reaches every one of you.
Last updated: November 14, 2019 13:37
When can I expect goods to arrive?
At this time, we are on-schedule and anticipate getting Monday Gin to our backers based on the pledge level selected.
For example, those who participated in the “VIP Special” available on opening day of our campaign can expect their spirits in December as the pledge level states. And for backers who bought the “2 Pack,” you can expect to receive twin bottles of glorious gin in January.
Last updated: November 14, 2019 13:41
Will you stay in touch until I receive my Monday Gin?
Yes, absolutely! Expect to hear from us on a weekly basis - at minimum - to keep you looped on the latest status of your order.
Last updated: November 14, 2019 13:43
What's with this survey from BackerKit?
The survey email was created by our strategic partner - BackerKit - to help us get vital information - like your shipping details - so we can accurately get goods to your door.
Last updated: November 14, 2019 13:47
Why are the add-on bottles so cheap?
Our team agreed that YOU, our Kickstarter backers, deserve our best possible effort.
We know its the holiday season, gifting and stocking up is upon us, so we wanted to offer one-time-only exclusive discounts on additional bottles of Monday to those who believed in us from the very start.
We hope you’ll take advantage and thank you for your support!
Last updated: November 14, 2019 13:52
What's next for Monday Gin?
Our #1 priority is getting our backers their first bottles of gin. Once that’s complete, we’ll set sights on launching our e-commerce website and Amazon store.
We’ll keep you in the loop as things progress!
Last updated: November 14, 2019 13:58
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.